Support

We're here to help. If you have questions about the Lashio app, subscriptions, or technical issues, you can reach us anytime via email.

Contact

Email: support@lashio.de

Response time: We typically respond within 24–48 hours.

Frequently Asked Questions

How can I cancel my subscription?

Your subscription is managed through the Apple App Store. To cancel:

iOS Settings → [Apple ID] → Subscriptions → Lashio → Cancel Subscription

I'm having trouble logging in

Make sure you're using the correct Apple ID you originally registered with. If the problem persists, please contact us via email.

Can I export my data?

Yes, you can export your client data anytime within the app. Go to Settings → Export Data.

How do I delete my account?

Send us an email at support@lashio.de with your request. We'll delete your account and all associated data within 48 hours.

More Information

For legal information, please visit:

Privacy Policy · Imprint · Terms

Legal documents are available in German only.